Product return and transaction cancellation policy
Any customer may cancel the transaction in accordance with the provisions of the Consumer Protection Law, 1981, under the following conditions
A. Transaction cancellation will be done within 30 days of receiving the product, or the disclosure document, whichever is later.
B. Notification of the cancellation will be sent by fax/email/mail.
third. When canceling a transaction that is not due to a defect or discrepancy, due to the failure to deliver the product on the specified date, or any other violation of the contract, the consumer's money will be refunded to him within 14 days of receiving the cancellation notice, with the exception of a cancellation fee of 5% or NIS 100, whichever is lower , the product will be returned at the expense of the consumer.
d. When canceling a transaction due to a defect or discrepancy, or due to failure to deliver the product at the specified time, or any other violation of the contract, no cancellation fees will be charged, the consumer's money will be deposited within 14 days of receiving the cancellation notice, the product will be returned at the company's expense.
God. The product will be returned as far as possible, or reasonable, in its original packaging.
and. The company has the right to sue the consumer due to a decrease in the value of the product.
G. The company will give the consumer a copy of the charge cancellation notice that the business gave to the credit company.